What is JalTrack and how does it work?
JalTrack is a smart water management system that monitors water level, water quality (turbidity), and usage in real time. It connects sensors, control modules, and a mobile app to give you complete visibility and control over your water system from anywhere.
Can I control my water pump or main valve using the app?
Yes. JalTrack allows you to remotely turn water pumps and main valves ON or OFF directly from the mobile application. You can also enable automated control based on water level, schedules, or predefined conditions.
Does JalTrack provide real-time data?
Yes. All water level, quality, motor status, valve status, and system health data are provided in real time through the JalTrack app, ensuring you always have up-to-date information.
Can I monitor water quality using JalTrack?
Yes. JalTrack measures water turbidity to help you understand water clarity and quality in your tank and alerts you if abnormal values are detected.
Can I track my water usage history?
Absolutely. You can view detailed water usage data day-wise, weekly, and monthly. Historical reports and usage graphs help you analyze consumption patterns and optimize usage.
Does the app send alerts and notifications?
Yes. JalTrack sends instant alerts for low water level, tank full, overflow, leakage, abnormal consumption, motor issues, and water quality changes.
Can I share water data with tenants or other users?
Yes. JalTrack supports secure data sharing and multi-user access. You can share water data with tenants, family members, staff, or facility managers with customizable permissions.
Can I manage devices remotely through the app?
Yes. You can check device status and remotely reset or restart JalTrack devices directly from the mobile application without physical access.
Can JalTrack be accessed from anywhere in the world?
Yes. JalTrack is cloud-connected, allowing you to monitor and control your water system from anywhere in the world using the mobile app.
Is JalTrack suitable for apartments, industries, and farms?
Yes. JalTrack is designed for homes, apartments, hospitals, hotels, industries, agriculture, greenhouses, and large-scale water management installations.
What happens if internet connectivity is lost?
JalTrack continues basic local operations even during temporary connectivity loss, and all data is securely synced once the connection is restored.
Is my data secure?
Yes. All data is encrypted and securely stored in the cloud, following industry-standard security practices to protect user privacy and system integrity.
What connectivity technology does JalTrack use?
JalTrack uses reliable wireless communication between modules and secure cloud connectivity for app and remote access.
What kind of support does JalTrack provide?
We provide installation guidance, onboarding support, troubleshooting assistance, and ongoing technical support through phone, WhatsApp, and email.
Do I need technical knowledge to use JalTrack?
No. JalTrack is easy to use and designed for everyone. The mobile app provides a simple and intuitive interface, and our support team is always available if needed.
Does JalTrack provide installation support?
Yes. Our experienced team will install the complete JalTrack system for you free of cost. We handle device installation, system setup, and initial configuration to ensure everything works perfectly from day one.
Does JalTrack work on Wi-Fi or GSM?
Yes. JalTrack supports both Wi-Fi and GSM connectivity. This ensures reliable operation in areas with Wi-Fi access as well as remote locations where only mobile network connectivity is available.